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 Contact Us

 

Public employees, employers, and benefit recipients can stay connected by receiving the various newsletters and communications from the Retirement Systems Division including:

  • On the Horizon (Active Employees)
  • Retirement Monitor (Government Employers)
  • Retirement Report (Government Benefit Recipients)

If you are a member of the North Carolina Retirement Systems and need to update your information in order to receive the appropriate publications, please contact us. To receive e-mail communications and important alerts from the North Carolina Retirement Systems, login to ORBIT and click on "Sign up for Retirement Emails."

Department of State Treasurer
NC Retirement Systems
Albemarle Building
325 North Salisbury Street
Raleigh, NC 27603-1385

 
Telephone
 
Active Employees
1-877-NCSECURE (1-877-627-3287)
919-807-3050 (Raleigh area)
Fax: 919-508-5350
 
Benefit Recipients (including retirees, beneficiaries and disability recipients)
1-877-733-4191 
919-733-4191 (Raleigh area)
Fax: 919-508-5350
 
Employers
ORBIT Payroll Reporting questions:
1-877-NC-ORBIT (1-877-626-7248)
919-807-3055 (Raleigh area)
 
All other Employer questions
Employer Education and Services Unit
1-877-807-3131
919-807-3131 (Raleigh area)
 
Firemen’s and Rescue Squad Workers’ Pension Fund
1-877-508-9110
919-508-5360 (Raleigh area)
 
NC Supplemental Retirement Plans
401(K) Plan and Deferred Compensation (457) Plan
1-866-NCPlans (1-866-627-5267)
 
Email
 
Appointment-only Policy and Visitor Directions
If you have questions about your retirement benefits, make an appointment with one of our benefits counselors. It is helpful if you are within a year of your retirement, as that will allow us to give you the most accurate assessment of your retirement benefits. We also ask that you have requested and received a retirement estimate.  Please use Form 309 to make this request. You can expect to receive the estimate in approximately 8-10 weeks.
 
To make an appointment, please call 1-877-627-3287 (toll-free) or 919-807-3050 (Raleigh area). Our office is located on the 4th floor of the Albemarle Building at 325 N Salisbury Street in Raleigh, NC. If you are coming from outside the Raleigh area, here are directions to our office. You can also see our street directions map to help you navigate the downtown Raleigh area.  Please note: The parking garage beside the Albemarle Building charges a fee.
 
If you are unable to travel to Raleigh for an appointment, but would like more information about the retirement benefits provided to you, we also offer Retirement Planning Conferences in various locations across the state throughout the year. Check the current schedule to find a conference near you.